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Phone Systems Designed for Small to Medium Business
The latest technology

The latest phone system technology

  • Auto-Attendant with position in queue announcements
  • Voicemail with email notification of received messages
  • Mobile Twinning and Remote IP Extensions
  • Call recording and performance management
  • Audio and Video Conferencing
  • Cordless handset and Bluetooth headset compatible

Find out more or request a quote today »

Call recording

Call recording

  • Listen to calls by department, extension or individual
  • Monitor staff calls to ensure your customers are getting the best service
  • Reduce disputes and discrepancies

Redcare Business includes the UK’s fastest fully integrated call recording solution. Playback historic calls without delay; tag, archive and add notes to any recorded call.

Find out more or request a quote today »

Call logging

Call logging

  • Comprehensive daily reporting will identify missed calls
  • Highlight individual and team performance(s)
  • Identify any bottle necks

Redcare Business includes the most powerful call performance package on the market. Visibility of your business will be complete now that you can monitor your communications inside and out.

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Computer integration

Computer integration

  • Automatically “screenpop” your customers record
  • Present a more personal and professional image to callers
  • Instant Message with other colleagues while you’re on a call

Redcare Business is designed to enhance your processes and now it’s even better than before. Computer integration means that your telephone evolves into its own database.

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On-hold marketing

On-hold marketing

  • Turn tedious on-hold time into valuable and
    informative messages
  • Enhance the caller’s time on the phone; on-hold messages are statistically proven to enhance hold times, making them more engaging for the caller
  • Ensure customers are aware of latest products and services

Click here to see examples of on hold marketing messages

Remind callers of key information with professionally recorded on-hold messages; including licensed backing music and a choice of voice-over artists.

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Mobile phone integration

Mobile phone integration

  • Make and receive calls from your smartphone, with the appearance that you’re calling from inside the office
  • Benefit from all the functionality of Redcare Business,
    but on your mobile
  • Pick up office voicemail, accept, hold or transfer calls as if you were working from your desktop phone

Now you can be in the office, even when you’re out of the office! Redcare Business provides the missing link between your office phone and your mobile.

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Technical support

Technical support

  • Remote and on-site support with no call-out charges
  • Your equipment replaced free of charge if something goes wrong
  • Option to cover extended hours
  • Your own single point of contact – one number to call for any support issue

We know that telephone contact with customers and suppliers is vital for you, which is why we provide 24/7/365 fault reporting. 

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With budgets being continually reduced and increased pressure to reduce cost it’s important to ensure that you’re getting the best value for money.

As a BT wholesale line rental partner we are able to offer you reduced rates for your lines, calls and broadband whilst still routing your calls over the same BT network that you’ve always used. Working this way ensures you retain the reliability and resilience that the BT infrastructure offers but with the support and after sales services enhanced by Redcare 5G’s teams.

Transferring your services to Redcare 5G is a simple administration process that’s carried out without fuss.

Find out more or request a quote today »

Start saving today with Redcare Business, from only
£49/month for the complete phone system

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